Missing or damaged parts? Don’t worry—we’ve got you covered.
🔧 Part Replacement Service
For all customers:
If any parts are damaged or missing during the assembly process, we are happy to provide a replacement service.
Please contact us via email at hello@WoodooX.com with your order number and a detailed description of the issue. We will respond within 2 business days of receiving your email.
Important Notes:
Missing or Damaged Parts:
If you find any missing or damaged parts when opening the product packaging, please contact us promptly via email, and we will replace the parts free of charge.
Damaged Parts During Assembly
If a part gets damaged during assembly, try fixing it with glue first—this usually works. If it can’t be repaired or is lost, just email us for a replacement. You’ll only need to cover the shipping cost, and we’ll send the part within 2–3 weeks.
Do you have any question?
If you have any questions or comments,
please feel free to reach out to us. We
will contact you within 24 hours of
receiving your message.
Opening hours
Monday to Friday 9am to 9pm (UTC+8)
Saturday 10am to 5pm
Sunday We Are Closed