Frequently Asked Question

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

Monday to Friday 9am to 9pm (UTC+8)Saturday 10am to 5pmSunday We Are Closed Average answer time: 24h

Do you have any question?

If you have any questions or comments,
please feel free to reach out to us. We
will contact you within 24 hours of
receiving your message.

Opening hours

Monday to Friday 9am to 9pm (UTC+8)
Saturday 10am to 5pm
Sunday We Are Closed