Exclusive discounts, free part replacements, priority shipping, advanced tutorials, and community activities — everything to take your wooden puzzle journey to the next level.
Member Discountsㅤㅤ|ㅤㅤFree Replacement Partsㅤㅤ|ㅤㅤEarly Access to New Releases
How it works
Ways to Earn Points
Ways to Spend Points
How do I earn points?
You can earn points by registering an account, shopping, celebrating your birthday, and sharing on social media.
- Signup: +100 points
- Birthday: +300 points
- Each purchase: $1 = 100 points
- Follow on Instagram or TikTok: +100 points per platform
How can I use my points?
Points can be redeemed for discounts, free shipping, and special items like our transparent display cover.
- $5 off = 500 points
- $10 off = 1,000 points
- $20 off = 2,000 points
- Free shipping = 6,500 points
- Transparent display cover = 10,000 points
- Upgrade to Elite = 50,000 points
Any question?
You can contact us through our contact page! We will be happy to assist you.
What are the VIP membership levels?
We offer three levels:
- Member (Free)
- Elite (Redeem 50,000 points)
- Supreme (Paid, $100/year)
How do I become an Elite Member?
You can redeem 50,000 points to unlock Elite status and enjoy extra benefits like 2x points and 10% off all orders.
What is Supreme Membership and how do I join?
Supreme is our highest tier. You can purchase it for $100/year and enjoy 3x points, 20% off, free shipping, and more exclusive benefits.
Do my points expire?
Yes, all unused points will expire on January 1st every year. Make sure to redeem your points before the end of the calendar year!
Can I transfer my points to someone else?
No, points are not transferable between accounts.
What if I share my discount code with others?
VIP discount codes are for personal use only. Abuse may lead to cancellation of the membership.
Will I get notified when I qualify for an upgrade?
Yes! You’ll receive an email and see a notification in your account when you’re eligible to redeem or upgrade to the next tier.
How do I know my VIP level?
Log in to your account dashboard and visit the “Rewards” section to view your current level and progress.